Login into your account. Go to My Account. Here you can see Status of your order
Login into your account. Go to My Account. Here you can see click on the link Order Tracking to track your order.
Please get in touch with us with many available methods under Contact us. Your Customer Service Representative will check and advise you with possibilities.
Click on My Account icon at the top right hand side of our site to access your dashboard and track your order status. Be sure that all of the items in your order have shipped already. If you order displays a Tracking number, please check with the shipper to confirm that when the package will be delivered. If your package show a status of "delivered", please contact your Customer Service Representative for further assistance
Click on My Account icon at the top right hand side of our site to access your dashboard and track your order status. If your order has not been approved, you can amend the order by clicking on Edit Order. However if your order has been approved or shipped, the order cannot be changed. You need to contact your Customer Service Representative (CSR) with the request. Your CSR will check and advise you with possibilities.
Click on My Account icon at the top right hand side of our site to access your dashboard and track your order status. Please download “Invoice” from your dashboard of the order you received to compare with the list of items delivered. There is a possibility that one or more of the items that you have ordered were not in stock at the time of shipment. Such missing items will be moved into Backorder and you would have received any email. In case there is variance and you do not have a Backorder email, please contact your Customer Service Representative for further assistance
Backorders are for items that are generally out of stock or not stocked regularly. Once your order is approved, the supply team would advise you of a tentative delivery date for backorder items. In case of delay please contact your Customer Service Representative for assistance
The surgical Instrument industry has thousands of Instruments and variants. It is possible that some of the items or variants may not be listed on the website. However we manufacture almost all of the hand held Surgical Instruments. We can respond with your specific needs within weeks. Please contact your Customer Sales Representative for further assistance.
All orders worth over Two hundred dollars are delivered free in the continental USA excluding Hawaii and Alaska through regular Ground service. For orders with a value less than two hundred dollars, a standard ground shipping cost will be charged. Customer can opt for other delivery methods by choosing the option they prefer by paying the costs mentioned for the service. Please review our “Shipping, Return & Purchase Policies”
In case you have been delivered with a wrong product, we will replace the product Free of Cost. Please review our “Shipping, Return & Purchase Policies”
ANWRANGLER USA LLC serves customer within the continental USA only. Please contact a Customer Service Representative for assistance.
ANWRANGLER USA LLC offers THREE year warranty for its instruments against Manufacturing defects or Corrosion, provided the instrument is used for its intended surgical purpose or has not undergone an unauthorized repair or sharpening process not approved by the company. If within warranty period an instrument that you have purchased from our website starts to show sign of corrosion or manufacturing defect, we will replace it for FREE.
We strive to provide our Customers with the Best possible Prices in the market. Our Goal is to provide the Best Quality products at best possible price.
You only have to pay sales tax if it is required by any state.
Click on My Account icon at the top right hand side of our site to access your dashboard and track your order status. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact Customer service Representative for further assistance.
As soon as your Order is received, a confirmation receipt is sent to your registered email address. Once your Order is shipped, an invoice is sent to your registered email address. You can also go to “My Account / My Order”. Click on Invoice icon in front of the order to download a PDF version of your receipt/invoice for the same.
Your credit or debit card will be charged when you click to “Place order” at the checkout.
Credits usually take 7-10 business days from the time you have received credit confirmation from our customer service team
At the Checkout window you have the option to add a valid coupon number in the box provided. Just add the coupon number and press apply. Please note that you have to add the coupon number before you proceed to place the order.
To find the product(s) you're looking for, you may use the navigation menus on the top & bottom of our website. Alternatively you can type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact Customer service Representative for assistance.
To navigate this website, simply click on a category you might be interested in. Categories are located on the top & bottom of our website. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. Please visit “Help” to get further understanding of the website.
Yes we do offer minor repair & sharpening services for instruments bought from our website via our trained staff. Upon receiving your instruments, our staff will assess and advise on the repair & sharpening needs before carrying it out. Generally basic repairs can be finished within 15 working days and may cost approximately 25USD plus shipping. Please contact your Customer Service Representative
We are available to assist you 24/7. You can contact us via email or call our Toll free number or Phone number provided. Please click on Contact Us on the menu bar to learn how to reach us regarding any questions or issues you may have. You can also fill out the Contact Request form and we will contact you.
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